Service

Dreaming of purchasing a longarm? Check out what factors you should be considering when deciding what brand of longarm to purchase.

When quilters ask us what they should do to keep their machine working properly, they are often surprised by how little maintenance an APQS machine needs.

Once in a great while a customer will contact our service department and say they accidentally turned a knob too far and had the entire laser assembly come apart in their hands. In this video  APQS National Education Director Dawn Cavanaughwe shows you how to put it all back together.

The versatility of the APQS laser light stylus lets you use it on the back and the front of your APQS machine. In this video, APQS Education Director Dawn Cavanaugh shows you how it can save you from marking your quilt designs!

Beautiful quilting stitches are easy to achieve thanks to the simple disk thread tensioner on APQS longarm quilting machines. In this video, APQS Customer Service & Education Director Dawn Cavanaugh shows how easy it is to adjust your top tension!

Threading your APQS longarm quilting machine is easy! This video takes you through the process step by step. The easy thread path on APQS longarm machines means better stitch quality and the freedom to use virtually any thread.

A clean bobbin case means a happy quilting experience! APQS Education Director Dawn Cavanaugh shows you how to properly clean your bobbin case and adjust tension for a beautiful stitch.

In this video tutorial we'll show you how to calibrate your low bobbin indicator, which easily keep tabs on your bobbin thread level and your top thread status when quilting with an APQS Freedom or Millennium longarm.

Balanced tension is the goal of every quilter. But it doesn’t take a magician to master it. With a few tricks up your sleeve you’ll be able to tackle it with ease.

Touch the top four oiling wicks one at a time. If your finger is wet with oil, don't add more to that particular wick. If your finger is dry, add one to two drops of oil to the dry wick. Check the side wick in the same manner.